Information
TERMS OF SERVICE
Terms of Service - Heelist.shop

Terms of Service

1. Introduction & Acceptance of Terms

Welcome to Heelist.shop ("we," "us," or "our"), an online retailer specializing in stylish footwear including sneakers, slip-ons, loafers, moccasins, sandals, and espadrilles (collectively, "Footwear Products"). By accessing or using our website at www.heelist.shop (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our Site.

2. Account Responsibilities

To place orders or access certain features, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and current information

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

3. Product Information & Order Terms

We strive to provide accurate descriptions and images of our Footwear Products. However:

  • Colors may vary slightly due to monitor settings
  • All Footwear Products are designed for general use and may not be suitable for specific foot conditions or medical needs
  • We reserve the right to modify product specifications without prior notice

Orders are subject to availability. We may cancel orders if products are unavailable, in which case we will notify you and issue a refund if payment was made.

4. Payment, Shipping, Returns

Payment

We accept various payment methods as displayed at checkout. You authorize us to charge the total amount, including applicable taxes and shipping fees.

Shipping

Shipping times are estimates and may vary. Risk of loss passes to you upon delivery to the carrier.

Returns

You may return unworn Footwear Products in original condition within 30 days of delivery for a refund or exchange, subject to our Return Policy. Return shipping costs are the customer's responsibility unless the return is due to our error.

5. Intellectual Property Rights

All content on the Site, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

6. Disclaimers & Limitations of Liability

Product Use

Our Footwear Products are designed for general comfort and style. They are not medical devices or orthopedic solutions. We are not responsible for:

  • Foot conditions or injuries resulting from product use
  • Individual comfort preferences or fit expectations
  • Wear and tear from improper use or care

General Disclaimers

THE SITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.

7. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction where our company is registered, without regard to conflict of law principles. Any disputes shall be resolved through good faith negotiations. If unresolved, disputes may be submitted to binding arbitration in accordance with the rules of the relevant arbitration association.

8. Contact & Effective Date

For questions about these Terms, please contact us at [email protected]. These Terms are effective as of the date of your first use of the Site and supersede all prior versions.

Cart
Stylish Sneakers, Slip-Ons & More
Your cart is currently empty.